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Hotel · Hanoi · Ha Noi Municipality

The Serenity Residence Ha Noi

A 3-star residence in Hanoi with strong guest ratings, particularly for staff and rooms.

  • Staff rating of 9.2
  • Rooms rating of 8.9
  • Family rooms with queen beds
8.5 Great 125 reviews Booking.com 8.5 · 125 reviews

About

The Serenity Residence Ha Noi

The Serenity Residence Ha Noi is a 3-star hotel located at 6 Nguyen Thien Thuat in Hanoi, Vietnam. It offers a no-smoking environment, Wi-Fi, and air conditioning across its rooms. The property has received an overall rating of 8.5 from 125 guest reviews.

Guest ratings are notably strong for staff (9.2), rooms (8.9), and service (8.9), with general satisfaction also high (8.8). The hotel provides a range of room types, including family rooms with two queen beds and double rooms with king-size beds, some featuring garden views.

  • No smoking on site
  • Wi-Fi
  • No pets allowed
  • Air conditioning
  • Free toiletries

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Exceptional staff — Guests consistently rate the staff highly, with a score of 9.2, indicating attentive and welcoming service.
  • Comfortable rooms — Rooms are rated at 8.9, suggesting guests find them clean, comfortable, and well-equipped.
  • Good value — With a value rating of 8.6, guests feel the price is reasonable for the quality offered.
  • Family-friendly options — The hotel offers Superior and Deluxe Family Queen Rooms, each with two queen-size beds, suitable for families.
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Worth weighing

3 to weigh
  • No pets allowed — The hotel does not permit pets, which may be a limitation for travelers with animals.
  • No on-site parking listed — Parking availability is not specified, so guests arriving by car may need to make alternative arrangements.
  • Limited amenities — The hotel lists only five amenities, which may not suit guests expecting extensive facilities like a pool or gym.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Family Queen Room

  • 2 Queen Size Beds
  • Shower
  • Air conditioning

Superior Double Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Deluxe Double Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Deluxe Family Queen Room

  • 2 Queen Size Beds
  • Shower
  • Air conditioning

Double Room

  • 1 King-size bed
  • Garden view
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Air conditioning
  • No smoking on site

Bathroom

  • Free toiletries
  • Shower

Pets

  • No pets allowed

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 125 reviews

Guest-rated 8.5/10 from 125 reviews

Booking.com · 8.5 · 125 reviews

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Location: The hotel is located at 6 Nguyen Thien Thuat in Hanoi, within the Ha Noi Municipality. The area context places it in Hanoi, though specific landmarks are not provided.

6 Nguyen Thien Thuat, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 11:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
23 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is from 11:00 to 12:00.

Are pets allowed at the hotel?

No, pets are not allowed on the property.

Is smoking permitted on site?

No, the hotel has a no-smoking policy on site.

What room types are available?

The hotel offers Superior Family Queen Room, Superior Double Room, Deluxe Double Room, Deluxe Family Queen Room, and Double Room, each with air conditioning and shower.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

The bottom line

The Serenity Residence Ha Noi is a solid choice for travelers prioritizing excellent staff and comfortable rooms at a reasonable price. Its family rooms and central Hanoi location add to its appeal, though the lack of pets and unclear parking might be drawbacks for some.

8.5A well-rated stay in Hanoi with standout staff.

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